There Should be More to Collaboration than Email::
tools (which have the potential to offset email usage), users are not groups within the organization. The solution: create a knowledge
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I would like to find scholarly articles on the subject of email usage
over the last 10-15 years. I am specifically looking for information
on volume of email messages, usage patterns, diffusion of email into
organizations, etc. I need about 5-10 articles in this subject area.
The ideal material describes over time as opposed to articles which
present a snapshot in time. ACM and IEEE publications are a potential
source.
Career implications of electronic mail use and misuse: research in
progress, Special Interest Group on Computer Personnel Research Annual
Conference archive
Proceedings of the 1997 ACM SIGCPR conference on Computer personnel
research table of contents
San Francisco, California, United States
Pages: 246 - 248
Year of Publication: 1997
ISBN:0-89791-904-1
Authors
Janet S. Adams
Catherine M. Beise
3
Finding a happy medium: explaining the negative effects of electronic
communication on social life at work
M. L. Markus
April 1994
ACM Transactions on Information Systems (TOIS), Volume 12 Issue 2
38
Internet abuse in the workplace: Company profile of the frequent internet user
Jeffrey M. Stanton
January 2002
Communications of the ACM, Volume 45 Issue 1
47
Internet abuse in the workplace: Aligning internet usage with business priorities
Claire A. Simmers
January 2002
Communications of the ACM, Volume 45 Issue 1
55
System technology: Supporting activity-centric collaboration through
peer-to-peer shared objects
Werner Geyer, J rgen Vogel, Li-Te Cheng, Michael Muller
November 2003
Proceedings of the 2003 international ACM SIGGROUP conference on
Supporting group work
Building virtual teams: perspectives on communication, flexibility and trust
Gloria Mark
December 1998
ACM SIGGROUP Bulletin, Volume 19 Issue 3
1
Higa, K., et. al., Understanding relationships among teleworkers'
e-mail usage, e-mail richness perceptions, and e-mail productivity
perceptions under a software engineering environment. IEEE
Transactions on Engineering Management v. 47 no. 2 (May 2000) p.
163-73
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