Every time a create a new document or try and open an existing one, an error message comes up saying that I have performed an illegal action. If I delete the box, the whole document closes, and some kind of ghost looking word icon appears next to the original icon. Also the toolbar becomes gray and I have to click everything on and I am unable to edit documents.
I tried creating a document just now and the error message no longer appears. I have no idea what is going on, but if it happens again, I would like to know what I can do to get rid of this 'illegal" message
:confused:
I have Microsoft Word 2000.
I am currently using Grisoft AVG antivirus
when I open an existing word document or I create a new one, it opens but an error message appears saying: this program has performed an illegal action. If I delete or close the error message, the entire document closes.
I have tried working in the document and just moving the error message to the corner, but the toolbar buttons are all greyed or shaded. If I click on each button in the toolbar they come on, but it is of no consequence, since everything starts screwing up, for example; I tried to make space between two lines in a document and it would not allow me to.
could this be a virus?
well, a preliminary search brings up nothing obvious. Could you explain in a little more detail?
System messages::
a message number to view an explanation of the message and any action you need to take. 1 function cannot be performed because of browser security
http://tn3270.umsystem.edu/hod/en/doc/troubleshoot/msghelp.htmlHOME |
I got a message from firefox saying: Shockwave has performed an illegal ::
cgi?P1_Prod_Version=ShockwaveFlash If you also have shockwave player plugin content can cause such a popup saying shockwave has performed illegal action.
http://answers.yahoo.com/question/index?qid=20070502150519AAtyh9mHOME |
1 . You open Word.
2. You open a document
3. Before you can do anything else, an error message appears.
4. You click the button to clear the error message.
5. The document you were opening closes (so, it did open?)
6. Another word icon appears on your task bar next to an existing Word icon.
7. All the toolbars are greyed out in Word (do you have the original blank document still open?)
is this correct?
What do you mean that you "click everything on"
you can try this:
with word closed, search for normal.dot and rename it to abnormal.dot. start word.
more info on normal.dot (http://www.theofficeexperts.com/word.htm#NormalDot)
What version of Word? Are you running an up-to-date antivirus program?
It is possible.
Update your virus definitions and run a scan.
Also, try the normal.dot suggestion in my previous reply.
Finally, try repairing word. You will need your original install cds. The repair option is under the Help menu.
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